FAQs
Does this work in areas with bad reception?
Yes. The native Android and iOS applications operate in online and offline environments. You can complete your tasks in a blackspot, and the system will sync when you regain connection.
Where is my data stored?
All customer personal information (PII) processed through our platform remains hosted within Australia via AWS Sydney (ap-southeast-2). We do not transfer Customer PII internationally.
Can operators access machine manuals on their phones?
Yes. The platform stores files for the purpose of accessing risk assessments, safety data sheets, operator manuals, and service manuals for your plant and equipment.
Does Cloudcon continuously track the location of our workforce?
No. Location is only captured for a moment when a worker submits a form or clocks in, to confirm they were on-site for that record. Cloudcon does not run continuous background location tracking across the business.














