FAQs
Does the Cloudcon mobile app work offline in remote areas?
Yes. The mobile app is built specifically for remote heavy diesel and plant maintenance work. Field crews can complete digital job cards, log parts, and capture client signatures completely offline. The data securely auto-syncs the moment their tablet or phone hits 4G or Wi-Fi range.
Does Cloudcon integrate with Xero, MYOB, and other accounting software?
Yes. Cloudcon features deep integrations with major accounting systems including Xero, MYOB, QuickBooks, and Sage. Completed digital job cards automatically push billable labour and parts directly to draft invoices, eliminating double-entry and accelerating your cash flow.
How do field mechanics log timesheets and travel time?
Mechanics clock in and out directly via the mobile app. The system allows them to clearly separate travel time, active wrench time, and breaks using specific cost codes. This ensures highly accurate client billing on the front end and smooth payroll processing on the back end.
Can I track spare parts and automate client markups?
Yes. Our digital job cards mandate that mechanics log all consumed items before closing a job. You can set up standardised inventory lists and automated client markups within the software, so every filter, hose and litre of oil gets charged.
How does the workshop dispatch emergency breakdown call-outs?
The visual scheduling board gives your workshop allocator a live view of exactly where every mechanic is assigned. When an urgent breakdown occurs, you can drag and drop the new work order directly to the closest available mobile truck, instantly updating their field app with the client and machine details.
Can I generate service history logs and compliance records for clients?
Cloudcon allows you to maintain a comprehensive digital service history for every piece of client equipment you work on. With a few clicks, your admin team can generate and export professional PDF audit packs and service histories to send directly to your clients, making your business indispensable.
Can we digitise our own OEM service checklists?
Yes. The Cloudcon Engine allows you to build digital forms. Whether you need a standard 250-hour excavator service checklist, a heavy diesel pre-start, or a specialised crane inspection, we digitise your specific paperwork so mechanics can complete it on their tablets.
Can we use the software to manage subcontracted mechanics?
You can securely onboard subcontracted mechanics into your Cloudcon environment. They receive restricted access to complete their assigned job cards, digital checklists, and timesheets without exposing your broader workshop or financial data.