FAQs
Who builds our complex EBA rules into the system?
We do. During your Phase 2 onboarding, our Australian team maps your exact Enterprise Bargaining Agreements (EBAs), civil awards, and site allowances into the Cloudcon engine for you. You go live with a fully configured, ready-to-calculate system.
Can Cloudcon handle multiple different EBAs or Awards for one company?
Yes. You can set up multiple award templates within Cloudcon. When a worker is onboarded, they are assigned to a specific EBA (e.g., Civil Construction Award vs. Clerical). When Fair Work updates award rates at the end of the financial year, your admins can update the base rates globally in seconds without needing IT support.
Which payroll and accounting platforms do you integrate with?
We feature direct API integrations with Xero, MYOB, QuickBooks, Sage, Jobpac, Viewpoint Vista, and KeyPay/Employment Hero. If you use a legacy ERP, we also offer CSV exports tailored to your system's exact requirements.
How do you map field allowances to our accounting software?
During onboarding, our team maps your specific Cloudcon field allowances (e.g., LAFHA, Tool Allowance, Travel) directly to the corresponding "Pay Items" in your accounting software, so they show up perfectly on the worker's payslip.
What happens if a payroll admin needs to edit an approved timesheet?
Payroll admins with the correct permissions can unlock, edit, and re-approve a timesheet before export. The system maintains a permanent audit trail detailing who made the change, when, and why, protecting you during financial audits.














